Privacy Policy
Last Updated: January 8, 2025
Introduction
Welcome to CheapAssPhones ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our phone system services and website.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
When you create an account or use our services, we may collect personal information such as your name, email address, phone number, business name, and billing information.
Payment Information
Payment processing is handled securely by Stripe. We do not store your complete credit card information on our servers. Stripe collects and processes payment information in accordance with their privacy policy and PCI-DSS standards.
Usage Data
We collect information about how you interact with our services, including call logs, system configurations, feature usage, and technical data such as IP addresses, browser type, and device information.
How We Use Your Information
We use the collected information for various purposes:
- To provide, maintain, and improve our phone system services
- To process your transactions and manage your account
- To send you service updates, technical notices, and support messages
- To respond to your inquiries and provide customer support
- To monitor and analyze usage patterns to improve user experience
- To detect, prevent, and address technical issues and security threats
- To comply with legal obligations and enforce our terms of service
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.
Types of Cookies We Use:
- Essential Cookies: Required for authentication and basic functionality
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
Payment Security
Stripe Payment Processing
All payment transactions are processed through Stripe, a PCI Service Provider Level 1 certified payment processor. This is the highest level of certification available in the payments industry.
Your payment information is transmitted directly to Stripe using industry-standard SSL/TLS encryption. We never store your complete credit card information on our servers. Stripe maintains strict security standards and compliance with all applicable regulations.
Data Storage and Security
The security of your data is important to us. We implement industry-standard security measures to protect your personal information:
- Data is stored securely using Supabase with encryption at rest and in transit
- We use SSL/TLS encryption for all data transmission
- Access to personal data is restricted to authorized personnel only
- Regular security audits and updates to our systems
- Multi-factor authentication options for account security
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Third-Party Services
We use trusted third-party services to operate our business:
Stripe
Payment processing and billing management. View Stripe's privacy policy at stripe.com/privacy
Supabase
Database hosting and authentication services. View Supabase's privacy policy at supabase.com/privacy
GoHighLevel
CRM and customer management platform. View GoHighLevel's privacy policy at gohighlevel.com/privacy-policy
These third-party service providers have their own privacy policies addressing how they use such information. We encourage you to review their privacy policies.
Your Privacy Rights
You have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Data Portability: Request transfer of your data to another service
- Opt-Out: Unsubscribe from marketing communications at any time
- Withdraw Consent: Withdraw consent for data processing where applicable
To exercise any of these rights, please contact us using the information provided below.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our services after any modifications indicates your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
CheapAssPhones
Email: privacy@cheapassphones.com
Website: www.cheapassphones.com
By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.